Technology & Automation

CRM, ERP & Marketing Automation

Every Lead Tracked. Every Process Connected. Every Follow-Up Automated.

Overview

What We Do .

The businesses that grow fastest are not necessarily the ones with the biggest budgets or the best products. They are the ones with the best systems — where every lead is captured, every follow-up is automated, every team member works from the same data, and every marketing rupee is tracked to a business outcome. At Digital Miles, we build that operational backbone.

Our CRM, ERP, and automation practice combines strategic process design with technical implementation — ensuring that the systems we build are not just technically functional, but genuinely embedded in how your team works. We implement, integrate, train, and support — turning technology from a cost into a competitive advantage.

What’s Included

Everything Under the Hood

CRM Implementation

Zoho, HubSpot, or custom CRM — configured to your sales process with pipelines, automations, and dashboards from day one.

Marketing Automation

Email sequences, lead scoring, workflow triggers, and nurture campaigns — turning manual follow-ups into automated pipelines.

ERP Integration

Connect your CRM with SAP, Tally, or custom ERP systems — syncing inventory, invoicing, and operations in real time.

Lead Capture & Routing

Forms, landing pages, and lead sources integrated into your CRM with automated assignment and instant notifications.

Custom Dashboards

Real-time dashboards tracking pipeline, revenue, team performance, and campaign ROI — built for decision-makers.

Training & Support

Hands-on training for your team plus ongoing support — ensuring the systems we build are actually used and adopted.

How We Work

A Structured Process. No Surprises.

  1. 01

    Discovery & Audit

  2. 02

    Design & Architecture

  3. 03

    Build & Integrate

  4. 04

    Train & Launch

  5. 05

    Support & Optimise

Why Choose Us

What Sets Us Apart.

Process-First Approach

We design the process before we configure the platform — technology follows strategy, not the other way around.

Full-Stack Integration

CRM, ERP, marketing automation, and analytics connected end-to-end — no data silos, no manual transfers.

Platform Agnostic

Zoho, HubSpot, or custom — we recommend the right platform for your team, not the one we prefer.

Embedded Adoption

We train your team and stay for support — ensuring the systems we build are genuinely used, not just installed.

FAQ

Questions, answered

Straightforward answers to the things people ask us most. Still curious? Book a free strategy call.

Book a Call
Which CRM platforms do you work with?

We work with Zoho, HubSpot and custom-built CRMs, and recommend the right one for your team and process.

Can you integrate our existing ERP with a new CRM?

Yes. We connect CRMs with SAP, Tally and custom ERP systems so inventory, invoicing and operations stay in sync.

How long does a CRM implementation take?

Typically a few weeks to a few months depending on the number of pipelines, integrations and users.

Do you provide training for our team?

Yes. Hands-on training is part of every implementation.

Can you migrate data from our old system?

Yes. We clean, map and migrate your existing data into the new system.

Do you offer ongoing support after launch?

Yes. We stay on for support and optimisation after go-live.